644 jali's Privacy Policy

This Privacy Policy ("Policy") applies to all users of the 644 jali platform. When you visit the 644 jali website, open an account, or use any service, you acknowledge that the terms of this Policy apply to you. The purpose of this Policy is to clearly inform you of how we handle your personal information.

644 jali believes that data protection is not just a legal obligation, but a fundamental commitment to our users. By registering on this platform, you consent to this Privacy Policy as well as our Terms and Conditions.

2.1 Information You Provide Directly

During registration and account management, we collect the following information:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Residential address
• National ID or passport number (for identity verification)
• Payment information (bKash, Nagad, Rocket, or Upay account number)

2.2 Automatically Collected Information

When you use our platform, the following information is automatically logged:

• IP address and device type
• Browser type and operating system
• Time of visit, duration of stay, and pages viewed
• Gaming activity and transaction history
• Cookies and session data

2.3 Identity Verification Documents

During the account verification process (KYC), we may request scanned copies of your national ID, passport, or driving licence. These documents are used solely for verification purposes and are stored securely.

644 jali uses your information for the following purposes:

3.1 Account and Service Management

• Account registration, login, and security
• Processing deposits and withdrawals
• Providing bonuses and promotional offers
• Providing customer support (via live chat and email)

3.2 Security and Fraud Prevention

• Detecting suspicious transactions and account activity
• Preventing access by minors
• Preventing the creation of multiple accounts
• Following anti-money laundering verification procedures

3.3 Service Improvement

• Making the user experience more effective
• Showing relevant games and offers
• Resolving technical platform issues quickly

We use industry-standard technology to keep your information secure. SSL encryption ensures that all data exchanged between your browser and our servers remains encrypted.

4.1 Security Measures

• Data transmission protection with 256-bit SSL/TLS encryption
• Restricted staff access — only authorised personnel can view specific information
• Regular security audits and system updates
• Separate encryption layer for payment information
• Firewall and intrusion detection systems

4.2 Data Retention

We retain information for the duration your account is active and for as long as legally required after it is closed. Transaction records are kept for a defined period for financial audit purposes. If you wish to close your account, please contact our support team.

644 jali shares information with third parties only in limited and specific circumstances. We never sell or rent your information for commercial purposes.

5.1 Service Provider Partners

We work with certain trusted third parties to operate our services, such as:

• Payment processing services (bKash, Nagad, Rocket, Upay)
• Identity verification services
• Game software providers (such as Pragmatic Play, Evolution, PG Soft)
• Cybersecurity and anti-fraud services

These partners receive only the information necessary to provide their services and are required to comply with 644 jali's privacy standards.

5.2 Legal Obligations

We are legally required to disclose information in response to a court order or a valid request from a law enforcement authority. In such cases, we disclose only the information that is legally required.

Cookies are small data files stored in your browser. 644 jali uses cookies for the following reasons:

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: Remember your preferences, such as language or display settings.
• Analytical Cookies: Collect anonymous statistics to understand how the site is used.

6.2 Cookie Controls

You can delete or disable cookies from your browser settings. However, disabling essential cookies may prevent some platform features from working properly.

As a 644 jali user, you have a number of rights over your own personal information.

7.1 Access and Correction of Information

• The right to view the information stored in your profile and correct it if needed
• The ability to request updates to incorrect or outdated information
• The right to know what information is held about you

7.2 Request to Delete Information

After closing your account, you may request deletion of your personal information. However, we may be required to retain certain information for a defined period due to legal obligations. For information related to responsible gaming, self-exclusion records are retained for a specific period for legal reasons.

7.3 Opting Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you can turn this off at any time through your account settings or by contacting our support team.

644 jali is a 21+ platform. Access by minors (under 21) is strictly prohibited. We ensure through our identity verification process that only adults can use this platform.

We do not intentionally collect or store any information from individuals under 18. If a minor's information enters our system for any reason, it will be deleted immediately upon detection and the account will be closed.

644 jali reserves the right to revise this Privacy Policy when necessary. If there are any significant changes to the Policy, we will notify you via your registered email or a notice on the platform.

Continued use of the platform after changes are made will be taken as your agreement to the new Policy. We therefore recommend checking this page regularly. To learn more about us, visit our About Us page.

If you have questions about the Privacy Policy or other matters, you will find detailed answers in our Frequently Asked Questions (FAQ) section.

If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact our support team directly. Our customer support team is available in both Bengali and English, seven days a week, twenty-four hours a day.